Privacy Policy
A legal disclaimer
Effective Date: August 2025
Waterfront Counseling & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, and protect information obtained through our website and services.
By using our website, you agree to the practices described below.
Information We Collect
We may collect the following types of information:
Personal Information
When you fill out a contact form, schedule an appointment, or communicate with us, we may collect:
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Name
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Phone number
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Email address
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Preferred provider
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Message content
Usage Information
We may collect non-personal information such as:
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IP address
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Browser type
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Pages visited
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Time spent on the site
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Referral sources
This information helps us improve our website and user experience.
How We Use Your Information
We use information collected to:
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Respond to inquiries
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Schedule appointments
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Provide counseling services
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Improve website performance
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Maintain internal records
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Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
Confidentiality & HIPAA Compliance
Waterfront Counseling & Wellness provides professional mental health services and complies with applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).
Please note:
Submitting a contact form does not establish a therapist-client relationship.
Sensitive clinical or medical information should not be submitted through the website contact form.
Once you become a client, your health information is protected under our Notice of Privacy Practices, which is provided separately during intake.
Confidentiality & HIPAA Compliance
Waterfront Counseling & Wellness provides professional mental health services and complies with applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).
Please note:
Submitting a contact form does not establish a therapist-client relationship.
Sensitive clinical or medical information should not be submitted through the website contact form.
Once you become a client, your health information is protected under our Notice of Privacy Practices, which is provided separately during intake.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Services
Our website may include links to third-party platforms such as scheduling tools, telehealth platforms, or email services. We are not responsible for the privacy practices of those third-party websites.
We encourage you to review their privacy policies separately.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
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Requesting access to your information
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Requesting correction of inaccurate information
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Requesting deletion where applicable
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Opting out of certain communications
To make a request, contact us at the email below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website without parental consent.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Waterfront Counseling & Wellness
3999 Commons Drive W, Suite K
Destin, FL 32541
Email: waterfrontcounselingfl@gmail.com
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.